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Frequently Asked Questions

Answers to some of our most commonly asked questions.

Do your charge a call out fee?

Call out fee for emergency appointments (out of hours) - £150

Call out fee during normal operating hours - £80

Call out fees cover you for One hour and includes diagnosis and repair, if possible within that timeframe - If more time is required or a part needs replacing, a fixed price quote will be provided on site for your convenience.

Are you available for same day appointments?

We're eager to accommodate same-day appointments whenever time slots are available. 

What forms of payments do you accept?

We kindly request payments to be settled on the day of the visit unless alternative arrangements have been made in advance. We accept common forms of payment, including credit/debit cards, cash and cheque.


Do you offer a discount for multiple properties?

We offer discounts to landlords and businesses in need of our services for multiple properties. Get in touch for a discount tailored to you!

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